Last summer, YMCA Dallas had every position filled. The year before, they were offering bonuses just to get people to show up. We sat down with Suzanne and Deb to find out what changed.
SG
Suzanne Goswick
EVP, Chief Human Resources Officer YMCA Metropolitan Dallas
17 years in YMCA HR. Has filled every summer role at Dallas three years running.
DT
Deb Tallo
SVP, Chief Human Resources Officer YMCA Gateway Region
Cut voluntary turnover by nearly half. Runs one of the country's largest YMCA regions.
"We haven't been short-staffed since we started using this process."